We serve the entire Nairobi metropolitan area and can cater events across Kenya with advanced notice. Our primary service areas include Nairobi, Kiambu, Machakos, and Kajiado counties. For locations beyond these areas, additional transportation and accommodation fees may apply. We've successfully catered events in Mombasa, Nakuru, and Naivasha.

We recommend booking at least 2-3 weeks in advance for smaller events (under 50 guests) and 4-6 weeks for larger events (50+ guests). For major corporate events, we suggest booking 2-3 months in advance to secure your preferred date. However, we understand last-minute needs and can often accommodate urgent requests with a 48-hour notice, subject to availability.

Yes, we provide comprehensive event setup packages including tables, chairs, linens, tableware, glassware, cutlery, serving equipment, and buffet stations. We also offer specialty items like chafing dishes, coffee machines, and dessert displays. Our setup packages can be customized based on your event requirements and venue specifications.

Absolutely. We specialize in accommodating various dietary requirements including vegetarian, vegan, gluten-free, dairy-free, halal, kosher, and specific food allergies. Our chefs create customized menus that cater to all dietary needs without compromising on taste or presentation. Please inform us of any dietary restrictions during the booking process so we can prepare accordingly.

Cancellations made 14+ days before the event receive a full refund. Cancellations 7-14 days before receive a 50% refund. Cancellations within 7 days are non-refundable but can be rescheduled for a future date within 3 months. For large corporate events, we offer a more flexible rescheduling policy – please discuss this during your consultation.

Yes, we offer complimentary tasting sessions for large corporate events. For smaller events, we can arrange tastings for a nominal fee that's deductible from your final bill if you proceed with booking. Tastings allow you to sample our menu options, discuss presentation, and make informed decisions about your event catering.